Terms and Conditions

  • 16 January 2021
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Hi all, at Amplitude, we believe there’s nothing more unstoppable than when people come together.


The Amplitude Community gathers analytics, data science, and engineering leaders who provide support, learning, and insights on digital analytics to deliver product and marketing-led consumer, B2B SAAS, media, and e-commerce business outcomes. We encourage you to share your knowledge, ask questions, and participate in discussions! 


We share core values of humility, ownership, and a growth mindset. 

  • Humility: No ego - we operate from a place of empathy and openness and seek to understand many points of view.
  • Ownership: We take the initiative to solve problems that drive our shared company success. 
  • Growth Mindset: We’re tenacious in the face of challenges and see input to grow ourselves and others. 


Below you’ll find information on what the Amplitude Community is for and what policies you should be aware of. The following terms and conditions ensure a safe and open space for all users, members, and contributors in the Amplitude Community.


The Amplitude Community is operated by Amplitude Inc. ("Amplitude", "we", "our" and "us"). Amplitude provides the Amplitude Community as a courtesy to its users and customers, to help them exchange ideas, tips, information, and techniques related to our products and services. The Amplitude Community is here for the benefit of all visitors. These usage guidelines ("Guidelines") apply to your use of the Amplitude Amplitude Community made available on https://community.insided.com/ (the "Amplitude Community"). The term "you" or "your" includes any of your subsidiaries, affiliates, and employees. Like any online community, the Amplitude Community is most valuable when everyone obeys certain basic guidelines and rules for online behavior. These Guidelines are presented here to highlight what is expected of you and what you can expect from other participants when using the Amplitude Community. Your usage is also subject to our Privacy Policy. By accessing, registering and using the Amplitude Community you agree to follow these Guidelines and the Privacy Policy. These Guidelines and the Privacy Policy collectively form the "Agreement". In case of discrepancy between these Guidelines and the Privacy Policy, the Guidelines will control.


1. Your Account.  To contribute to the Amplitude Community you must register and create a member account ("Account"). To become a member, you must be 18 years of age or older. Information gathered through the registration process and information related to your account will be subject to these Guidelines as well as our Privacy Policy. You represent and warrant that you will not create an Account for anyone other than yourself without permission, that all information provided by you when creating an Account is true, accurate and complete, and that you will maintain, at all times, true, accurate and complete information related to your Account. Information related to your Account should be maintained by you in a confidential manner. It is your responsibility to advise us if you are aware of any unauthorized access to your Account or if your Account information has been made available by you to third-parties in a manner that may result in unauthorized usage of the Account.


2. Responsibility for Posts.  You agree that you are fully responsible and legally liable for the content that you post or made through the use of your name and password. If your password is lost, you may generate a new password by clicking the "Forgot Password" button in the community.


3. Amplitude Moderators are Here to Help.  If you are new to the Amplitude Community and are unsure about anything, the moderators and other participants are always happy to help. The Amplitude Community is monitored by "Moderators" who are identified by the role displayed next to their usernames. Please be respectful and follow the direction given by any of them. Moderators are happy to help with forum issues or feedback about Amplitude products and services. Moderators are Amplitude employees. 


4. Keep it Relevant.  For everyone's benefit please stay on topic. The Amplitude Community is provided to encourage knowledge-sharing of Amplitude products and services with others, thought leadership and other best practices. Please refrain from discussing personal matters or, in general, from posting content in a manner unrelated to the resolution of issues regarding Amplitude products and services. Other inappropriate or unacceptable behavior includes: a) discussing how to violate any policy or agreement entered into with Amplitude for any product or service, b) posting content which is created solely to "bump" an existing topic or to evade the word filter or site logic; c) double-posting or cross-posting; and d) discussing participant bans or other Moderator actions. The Amplitude Community is not a venue for discussion of legal matters. Therefore, no such discussions are permitted. We reserve the right to delete inappropriate material.


5. Be Courteous. Do your part to ensure everyone has a positive experience when participating in the Amplitude Community. Always be mindful of your posts and activity when participating. Specifically, please refrain from posting anything unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable or injurious to third parties. Your opinions are always welcome. However, neither personal attacks nor harassment are acceptable and will not be tolerated. This includes "flaming" others via posts, replies or through private messages. Any use of the Amplitude Community that in Amplitude’s sole opinion does not conform with these Guidelines is unacceptable and subject to removal. In addition, Amplitude reserves the right to terminate your member account under such circumstances.


6. No Spam. The Amplitude Community is provided as a convenience to Amplitude customers and users and is not to be used for the promotion of third party services, products, websites, or organizations. Please refrain from posting content that would constitute advertising, junk mail, spam, chain letters, or any other form of unauthorized solicitation.


7. Keep it Legal.  You may not post any material (i) that would infringe on any patent, trademark, trade secret, copyright, or other proprietary rights of any person, (ii) that contains software viruses or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware, (iii) that is deemed to be illegal by any local, state, federal, or international law, rule or regulation, or (iv) that is not in strict compliance with these Guidelines or the Privacy Policy.


8. Be Careful.  Most people are happy to assist others within the Amplitude Community. Please remember that their advice is theirs only and that you are responsible for deciding whether or not to follow it. If the advice given by a user sounds wrong to you, do not follow it. Use common sense when providing or receiving assistance from other Amplitude Community participants. Never post personally identifiable information on the Amplitude Community. This includes your personal information as well as anyone else’s personal information. Personally identifiable information includes but is not limited to - physical and/or email address, age, phone number or credit card information. Furthermore, if any user asks you for personal information e.g. an account number, address, password or credit card number, do not provide it. Lastly, use common sense. Evaluate for yourself whether the advice provided or the request made makes sense to you.


9. Removal of content and limitation of user access.  Amplitude does not generally edit or monitor content posted by participants in the Amplitude Community. However, Amplitude retains the right, at its sole discretion, to limit users' access to the Amplitude Community and to remove material that, in Amplitude's sole judgment, does not comply with the current Guidelines, the Privacy Policy or that is otherwise inappropriate, considered harmful, objectionable, or inaccurate. Amplitude is not responsible for any failure or delay in removing such material. Moderators may take any action they deem necessary to support the Guidelines, or the Privacy Policy. Moderators may take any action including editing or deleting material (posts, photos, attachments, profile data, avatars and private messages) as well as banning individual users whose behavior detracts from the experience of other users or the purpose of the Amplitude Community. To request that we delete your account and all data submit a request at support.amplitude.com and include your email address. 


10. The Right to Move, Edit, or Delete Posts.  While Amplitude has no obligation to monitor the Amplitude Community, Amplitude may, in its sole discretion, monitor the Amplitude Community and the materials you transmit or post. Should you violate or allow another person to use your account to violate any of the following rules, Amplitude reserves the right to move, edit, or delete your content, post or discussion thread:


  • Posts that are defamatory, libelous, unnecessarily antagonistic, or an invasion of privacy or violation of the rights of another user, person, or party.

  • Posts that are obscene, abusive, harassing, threatening, off-topic, unintelligible, or inappropriate, as determined by the moderators of the Amplitude Community

  • Posts that are in violation of copyright, trademark, or intellectual property laws, as determined by the moderators of the Amplitude Community. Simply because material is available on the Internet does not mean it is in the public domain; most materials are protected by law. In addition, simply including attribution does not permit users to post copyrighted materials on the forum; only extremely short excerpts or hyperlinks are generally permitted.

  • Posts in violation of local, state, United States or international law.

  • Posts promoting, soliciting for, advertising for, referring to, or hyperlinking to commercial products, programs, or services; including contests, chain letters, pyramid schemes, or commercial enterprises. The Amplitude Community is designed for discussion and knowledge sharing.

  • Posts which are submitted repetitively, without any bearing on the discussion topic, or otherwise deliberately disrupting the Amplitude Community ("spamming").

  • Posts which attempt to impersonate or fraudulently represent another user, person, or party.

  • Posts which are in a language other than English.

  • Posts which include viruses, "Trojan Horses," or any other contaminating or destructive feature that may damage another person's computer.

  • Posts which include graphics, audio, movies, JavaScript or programs, or other binary files. The Amplitude Community  is designed to be text-only.

  • Posts which are determined, solely under authority of Amplitude and third parties employed or directed by it, to be otherwise objectionable.

  • The Amplitude Community is a privately-held, privately-maintained forum. Amplitude has the right, but not the obligation, to remove any material from the Amplitude Community which we, at our sole discretion, feel is not appropriate.


11. Anti-Harassment Policy The Amplitude Community is dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, age, race, or religion. We do not tolerate harassment of participants in any form.

This code of conduct applies to all Amplitude Community spaces, including but not limited to mailing lists, messages, and conferences, both online and off. Anyone who violates this code of conduct may be sanctioned or expelled from these spaces at the discretion of the team.

Some Amplitude Community spaces may have additional rules in place, which will be made clearly available to participants. Participants are responsible for knowing and abiding by these rules.

This code of conduct applies to Amplitude Community spaces, but if you are being harassed by a member of the Amplitude Community outside our spaces, we still want to know about it. We will take all good-faith reports of harassment by Amplitude Community members seriously. This includes harassment outside our spaces and harassment that took place at any point in time. The abuse team reserves the right to exclude people from the Amplitude Community based on their past behavior, including behavior outside the Amplitude Community spaces and behavior towards people who are not in the Amplitude Community.


12. Reporting.  If you believe you’re experiencing unacceptable behavior that will not be tolerated as outlined above or if you believe you’ve been unfairly accused of violating the Guidelines, please use support.amplitude.com to report. Reports are triaged by the Moderators. If the person who is harassing you is on the team, they will recuse themselves from handling your incident. We will respond as promptly as we can. After receiving a concise description of your situation, they will review and determine the next steps.

We will respect confidentiality requests for the purpose of protecting victims of abuse. At our discretion, we may publicly name a person about whom we’ve received harassment complaints, or privately warn third parties about them, if we believe that doing so will increase the safety of Amplitude Community members or the general public. We will not name harassment victims without their affirmative consent.

In addition to conducting any investigation, they can provide a range of resources, from a private consultation to other community resources. They will involve other colleagues or outside specialists (such as legal counsel), as needed to appropriately address each situation.


Participants asked to stop any harassing behavior are expected to comply immediately.

If a participant engages in harassing behavior, the team may take any action they deem appropriate, up to and including expulsion from all Amplitude Community spaces and identification of the participant as a harasser to other Amplitude Community members or the general public.


13. Copyright, Trademark, the DMCA, and Takedowns.  Amplitude respects the intellectual property of others and requires that users participate in the Amplitude Community. Amplitude has a policy that includes the removal of any infringing material from the Amplitude Community and for the termination, in appropriate circumstances, of users of the Amplitude Community who are repeat infringers. If you believe that anything on the Amplitude Community  infringes a copyright or a trademark that you own or control, you may notify Amplitude’s Designated Agent by filling out our Copyright Report Form or Trademark Report Form, or by contacting:


Amplitude, Inc.

Attn.: Copyright Agent

631 Howard Street, Floor 5

San Francisco, CA 94105



Also, please note that if you knowingly misrepresent that any activity or material on the Amplitude Community is infringing, you may be liable to Amplitude for certain costs and damages.


If we remove your content in response to a copyright or trademark notice, we will notify you via private direct message in the Amplitude Community. If you believe your content was wrongly removed due to a mistake or misidentification in a copyright notice, you can send a counter notification via our Copyright Counter Notice Form or to our Copyright Agent (contact information provided above). Please see 17 U.S.C. § 512(g)(3) for the requirements of a proper counter notification.


14. Warranty Disclaimer and Limitation of Liability.  Amplitude Community participants like you provide most of the content in the Amplitude Community. Such third-party content is the sole responsibility of the person posting the content. Amplitude does not control or endorse such content and is not responsible for this third-party content. Amplitude does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement of intellectual property rights, or quality of any content that appears in the Amplitude Community, regardless of who originates that content. You expressly understand and agree that you bear all risks associated with using or relying on the content. Amplitude will not be liable or responsible in any way for any content within the Amplitude Community, including, but not limited to, any errors or omissions in the content, or for any losses or damage of any kind incurred as a result of the use of or reliance on any content. 


15. Feedback.  If you provide any suggestions, comments, improvements, information, ideas or other feedback for enhancements, improvements, features, functionality or other recommendations (collectively, “Feedback”) Amplitude and its affiliates are free to retain, use and incorporate such Feedback in Amplitudes products and/or services, without payment of royalties or other consideration to you.  Accordingly, you hereby grant Amplitude and its affiliates a worldwide, perpetual, non-revocable, sublicensable, royalty-free right and license to use, copy, disclose, license, distribute and exploit any Feedback without any obligation, payment, or restriction based on intellectual property rights or otherwise.


16. Changes to these Guidelines. Amplitude may periodically modify and supplement these Guidelines. You are responsible for regularly checking the Guidelines for revisions. All amended terms become effective upon our posting, and any use of the Amplitude Community after such revisions have been posted signifies your consent and agreement to the modified Guidelines.

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