Hey! Every time my team deploys a new event I create a table to check if the events are being populated as intended.
I did the same for a new flow we started tracking and the properties for the events are there. BUT when I try to apply them in the funnel view, they do not appear (it only shows ~1% of the occasions).
What am I doing wrong? I've tried to add the event filter on "grouped by" and on "holding constant", neither work.
+9
Thanks for posting here
Hi
Can you please advise?
+9
Thanks for following up
Cool, thanks for the update,
I can provide some screenshots if it helps
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Hi
The first thing I’d suggest checking is that you are in the same Project ID that the new event is instrumented in. Sometimes when you change chart types, the Project gets switched without noticing.
To troubleshoot, are you able to see the event properties under this event when you switch to an Event Segmentation chart?
It is possible that if the event is very new and hasn’t received data yet. If so, the values have not been ingested and the event is still in the “planned” state in Data. Once data is ingested, this should show up in dropdowns on a funnel chart.
I hope this helps. Let me know if you have questions!
Hi
I am able to see the event properties when I put them in a table, for instance. Here are the screenshots.
The first one is the table I mentioned that I always create to see if the events are being populated with everything needed.
The second screenshot is from the table generated by the funnel, you'll see that there are way less properties appearing there.
Both screenshots shows the same event, so it should appear in the funnel as well.
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Hi
Thanks for sending the screenshots. Are you still missing the properties in the funnel chart breakdown?
If it hasn’t resolved after a few days of processing, I think we can turn this issue into a support ticket so I can take a closer look and not share any org-identifying information here in the Community Post.
Thank you!
Hi
I still cannot see the properties in the funnel chart.
+9
Thanks for following up
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