Hi,
The “How long is the average session?” visualisation from my User Activity dashboard doesn’t show any data (all users, last 30 days). I got events from users in other dashboards. Any idea why this might be the case?
Thanks
Best answer by Saish Redkar
View original
+10
Hi
The User Sessions chart will only display data if you are sending a session ID with your events.
Can you check your event stream to verify if the Session ID is set as -1 or if it’s a valid session ID?
If it’s - 1, then all events will be considered as out-of-session events and won’t contribute to your session metrics. You can read more on tracking sessions here .
Hope this helps.
Ah! that helps! I don’t think we are currently setting the session ID.
Thanks!
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. You can also create a Guest account below!
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. Want to sign up as a guest? Create a Community account.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.