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  • 973 Topics
  • 2,437 Replies
972 Topics
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Well-Versed
xiaomeng.zhangWell-Versed
asked in  Building and Sharing Your Analysis
pathfinder user and pathfinder

hi, all !!! I'm asking the question again I want to know that when using pathfinder user and pathfinder to view the bounce rate, there is a big difference between the data and google analytics.Can someone tell me why？ thank you！！！！

3391
Denis Holmes
Team Member
S
Conversationalist
sanchitConversationalist
asked in  Building and Sharing Your Analysis
Is is possible to track user source for app installs?

We are running different campaign on facebook, youtube, and other web ads. Is is possible to capture from which source our user came and installed our app using amplitude in user property?

14701
Denis Holmes
Team Member
flor.cho
Experienced
flor.choExperienced
posted in  Building and Sharing Your Analysis
[retention] cohort retention chart and retention graph looks very different

Hi thanks always:) I wanted to ask you about the retention chart, mainly about the differences in data difference btw the retention graph & cohort raw data within the amplitude difference btw the amplitude retention graph & app store connect I made retention analysis chart as below https://analytics.amplitude.com/Dreamfora0205/chart/new/jl350oa (any event to any event, all users, strict calendar dates, N-Day retention) It says 23.2% of users are returned on day1 However, when I downloaded the raw by eport csv, day by day it seems like the retention is higher than 23%. For instance on Oct19, Day0 user were 619, Day1 user were 180 → 29% so I added up all the users for Day0 from sep22nd to Oct 21st → 18215 users all the users for Day1 from Sep22nd to Oct 21st → 2754 users then the average day1 retention should be 2754/18215 = 26% but, in the graph it says 23.2% I guess it can have some differences because there’re some users might overlap. Also, this retention is very different from what

3853
flor.cho
Experienced
L
Helpful Hero
liukaichiHelpful Hero
asked in  Building and Sharing Your Analysis
How Retention is Calculated in Retention Graphs

I’m trying to understand the Weekly retention of people in a certain cohort. However, I’m getting these numbers that raise over the given weeks. I know one of them is due to lack of data in those time periods, but most of them have been implemented for quite a while now, so this increase doesn’t seem expected. I am suspecting it has to do with the way the Cohort is setup. These are If User performs X more than 1 time within 30 days kind of cohorts. This led me to wonder, how do Cohorts of this nature work with a chart window that is bigger than the defining cohort. Example: Cohort where user performs event X at least once in 30 days. But I’m charting weekly retention over 12 weeks. Does the retention track what the dynamic cohort population was from week 1, and re-calculate it for each week? Or does it take one single measurement of what the cohort users are, and measure retention based off of the very first week’s users? Hope this question makes sense. Thanks in advance. -Justin

5272
Denis Holmes
Team Member
V
Conversationalist
vjbhaktaConversationalist
asked in  Building and Sharing Your Analysis
Is array of objects possible in UserProperties? Does Amplitude charts allow insights on the key inside array objects ?

I have a device on which I connect 3 USB Cameras named : Front, Left, Right.There will be definately be charts based on the event_type and event_properties. But, here I am interested in charts that I can create from User Properties.The User(or device) Properties in any event, may have attached usb array object as below : { "device_id": "C8F9E604-F01A-4BD9-95C6-8E5357DF265D", "event_type": "Camera started", "event_properties": { "camera_name": "Left" }, "os_name": "Android", "os_version": "4.2.2", "device_brand": "Verizon", "device_manufacturer": "Apple", "device_model": "iPhone 9,1", "firmware_version": "02.04.10.22", "usbPeripherals": [ { "cameraCapable": true, "microphoneCapable": true, "speakerCapable": false, "name": "Left", "model": "C635", "vendor": "Logitech" }, { "cameraCapable": true, "microphoneCapable": false, "speakerCapable": false, "name": "Front", "model": "DS-0021", "vendor": "Hikvision" }, { "cameraCapable": true, "microphoneCapable": false, "speakerCapable": false, "n

539410
belinda.chiu
Team Member
R
razf6New Member
asked in  Building and Sharing Your Analysis
Uniques for multiple events

I want to measure the number of unique users per month who performed EITHER of several events. Do I just use UNIQUES(A)+UNIQUES(B)+UNIQUES(C) or would that still hold duplicate users (counts per event and just adds, or deduplicate as well)?

8922
R
lars
Conversationalist
larsConversationalist
asked in  Building and Sharing Your Analysis
Is it possible to calculate how long certain things take?

Hey, we’re building an app to approve invoices. So each invoice is going through somewhat a funnel. From requesting approval, through multiple approval steps all the way to export. We have time stamps for each event (request_approval, approve, export etc.). Is it possible with Amplitude to calculate the cycle time of a document? And then also determine why certain documents take longer than others?

3853
belinda.chiu
Team Member
lars
Conversationalist
larsConversationalist
asked in  Building and Sharing Your Analysis
How to create a user segment with multiple WHERE clauses with an OR operator

Hey, I’d like to create a segment of users with multiple WHERE clauses that are connected with an OR operator. This is what I’m looking for Administrators WHERE ADMIN = true OR WHERE APPROVER = true But apparently only AND is possible? I’m not sure how I can create a segment with both user properties.

17571
Saish Redkar
Expert
D
DarigaNew Member
asked in  Building and Sharing Your Analysis
Is it possible to download a limited amount of project data from Api?

Good day!Is it possible to download a limited amount of project data from Api? Our case: We want to give access to uploading data via API only those that are on three dashboards (MAU, DAU, Retention, for example) , but prohibit uploading and viewing our other data

3335
Saish Redkar
Expert
Z
zeroseshNew Member
asked in  Building and Sharing Your Analysis
Most Popular Usage Times

I’d like to create a chart where I can group session start times into arbitrary buckets like hour of day, day of week, month of year, etc. Something to monitor which times of day/week are most popular. I can’t see an obvious way of doing this. Is it possible?

7631
Saish Redkar
Expert
S
Novice
sahanlakNovice
asked in  Building and Sharing Your Analysis
Retention based on hour of the day

Hello, I am trying to understand if a specific event’s engagement can have an impact based on hour of the day or a specific day (Mon - Sun). Is it possible to visualize this in retention chart?

3904
S
Novice
J
jillCaseyNew Member
asked in  Building and Sharing Your Analysis
Reporting users meeting cohort definition for the first time within a day/week/month

I have a working definition of Activated users and have several charts showing our DAU/WAU/MAU or the CUMSUM of this cohort of users. I’d like to build a chart that specifically shows new activated users. I can do this manually by clicking on the cumsum(activated_users) for week A and create a cohort of weekA_ActivateUsers, then repeat for Week B, then create a new chart with a segment where the users are in A but not in B. But that is tedious and we want to set up a sync of only newly activated users to send an email out to. A sync won’t be reliable if I have to do this manually. Does anyone have an automated way to solve this?

4515
J
F
Novice
FouadNovice
asked in  Building and Sharing Your Analysis
Edit Dashboards and Charts owned by another User

Is it possible to edit existing Dashboard or Chart owned by another user? What are the limitation and possibilities. As an Admin, i need to edit existing charts and save them to the same dashboard.

19452
F
Novice
patrick.conneely
patrick.conneelyNew Member
asked in  Building and Sharing Your Analysis
Grouping funnel by event properties

I have funnel that is based on users starting a piece of content (Event A) and users finishing a piece of content (Event B). I’d like to breakdown the funnel by an event property (content topic) so that I can compare the conversion rate of users when they engage with Topic Y vs. Topic Z but it doesn’t seem like I’m able to do this?

5413
patrick.conneely
W
Wei JieNew Member
asked in  Building and Sharing Your Analysis
How are usage times calculated

How are usage times calculated? We saw a case where the usage time is 1 hr 30 min, but the user’s sign up time was 30 minutes ago. Also, the event stream duration is only 19 minutes. Could it be possible that the user was opening multiple tabs or windows? Just to clarify, the usage time is taken from user lookup → user profile. It is also consistent with the usage_time value from the dashboard api.

6371
Saish Redkar
Expert
D
Novice
DanielNovice
asked in  Building and Sharing Your Analysis
Querying an array

Hi! Is it possible to check the first, last or any other position in an array in user properties during segmentation? For example: I can check if an array contains an element that is X. But how do I check if *the last element* in the array is X?

3992
D
Novice
N
nadjareNew Member
posted in  Building and Sharing Your Analysis
Amplitude Startup Roundtable

Hey everyone! My name is Nadja and I work at https://luminovo.ai/. We are a B2B SaaS Startup in the electronics industry. For our product analytics we are currently switching to Amplitude and building our best practices. I would love to share my experiences in building a great product and user experience with people who are also using Amplitude as a tool. Do any of you work in a startup (does not have to be SaaS or B2B) and would be interested in an exchange and maybe even forming a round table? Let me know! I am exciting to get to know you. All the best Nadja

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N
M
Novice
matthiasrNovice
asked in  Building and Sharing Your Analysis
Event property sum by user

Hello, I’m trying to answer the following question : How much a user spends on average per week. It would be something like Total revenue / Users who did a purchase. I don’t find a way to do that in the Event Segmentation, what is the best way to achieve that. Thanks, Matthias

12378
belinda.chiu
Team Member
ynadeem
ynadeemNew Member
asked in  Building and Sharing Your Analysis
Glob match an empty list []

I need a way to be able to tell the difference in Amplitude between when an event property’s value is an empty array/list “[]” vs. when the event did not receive a value for that event property at all. Doing the usual = (none) or set is (none) doesn’t work at telling them apart. I think I can use the glob match function but I’m struggling to figure out what the correct syntax would be since the square brackets are used as part of the glob match language. How do I escape them and write a glob match string that resolves to []? Basically, can I create a chart that can capture the difference between the events in the 2 screenshots below (specifically for the user property called “updates.EOC”)? Event where the property’s value is an empty array Event without the property at all Thanks in advance!

14333
Saish Redkar
Expert
D
Novice
DanielNovice
asked in  Building and Sharing Your Analysis
Funnel Analysis discrepancy

Hi! I am struggling to understand why the Funnel Analysis is showing different numbers in the chart or if you look at the ‘show user paths’ in the same chart. I’ve attached two screenshots highlighting the different numbers. I don’t understand how ‘Any active Event’ → ‘view front page’ can show 37 290 (12.1%) in the chart, while ‘Start Session’ (a part of ‘Any Active Event’) → ‘view front page’ show 124 744 (40%)? Best regards, Daniel

5485
Denis Holmes
Team Member
A
Conversationalist
AsjaConversationalist
asked in  Building and Sharing Your Analysis
Weekly cohorts / unbounded retention: why o they get worse over time?

Hi everyone! I performed a weekly retention analysis (unbounded retention) based on Starting Event: Account Verified (user is assigned a known User ID) Return Event: Any Event Now what I see is that older cohorts (we only launched the app on May 27th) show much better W1, W2, W3 etc. retention rates than the younger ones (especially with the cohort at the end of July there’s a big drop). What could be the reason? Is ‘any event’ a good return event at all, as it also includes end_session ? Unbounded weekly retention by cohorts Thanks in advance! Asja

4944
A
Conversationalist
M
matthew.saxbyNew Member
asked in  Building and Sharing Your Analysis
Edit values displayed in chart hover over

Hi, I was wondering if its possible to edit the values displayed in the hover over in charts? Looking at the screenshot below it is defaulting to show a list of versions. Can I change this to display custom values here?

3281
MikkoKarvonen
Peer Moderator
S
stgo.larrainNew Member
posted in  Building and Sharing Your Analysis
Within Cohort and Retention

Hello, I’m struggling with a retention chart over a cohort that uses “any time within x days” filter. I’m trying to understand how frequent a user should perform a specific action (AddToWishList) in order to be retain as a user on the platform. So I built a cohort to capture all users that perform the metric on a weekly basis for the first month of usage. The above cohort is built according to the following filters (all with “And also” clause): users performed “AddToWishList” with count ≥ 1 time any time within 7 days of first use users performed “AddToWishList” with count ≥ 2 time any time within 14 days of first use users performed “AddToWishList” with count ≥ 3 time any time within 21 days of first use users performed “AddToWishList” with count ≥ 4 time any time within 28 days of first use The above definition can be found at the following link: https://analytics.amplitude.com/vestua/cohort/pd31xt5 Then I built a retention analysis using the above cohort. I would expect to have a hi

2361
belinda.chiu
Team Member
M
Novice
matthiasrNovice
asked in  Building and Sharing Your Analysis
Event Segmentation - Group by (Group numerical values)

Hello, I’m trying to do an analysis on one event. For example, Add Item to Card and Group By ‘Age’. The issue I’m having is that I have a lot of Age values from 18 to 60 so something around 42 unique values. Which makes the analysis very hard. Is there a way to group the values by buckets for example 18-25 25-35 35-45 … ? So the analysis would be easier ? Thanks a lot, Matthias

4523
MikkoKarvonen
Peer Moderator
E
Novice
enwanneNovice
asked in  Building and Sharing Your Analysis
Has anyone found a good way to measure top active users?

Basically, I am trying to keep track of the top active users in my product. I want to know the top 5% of active users in any given week and I haven’t figured out a good way to do this in Amplitude. Anybody have ideas/tips to point me in the right direction?

13613
Saish Redkar
Expert

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