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How to hide Get Started walkthroughs

  • 6 October 2022
  • 2 replies
  • 79 views

We have completed all suggested steps in the Get Started walkthroughs that is pinned to the bottom right of the screen, and I cannot get it to either progress through the steps or be hidden. If I click on the arrows to see more information on incomplete walkthroughs, nothing happens.

How can I remove this? It’s obscuring data that I’m trying to view.
Thanks for any help.

Get Started minimized
Get Started maximized, stuck on 25%.

 

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Best answer by Nehita I. 7 October 2022, 10:54

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Hi @Megan Jones ,

This is Nehita from Amplitude Support, thanks for writing in to the Community! 

I’ve had a look into your account and this seems to be a bug. While you won’t be able to completely hide the Amplitude Customer Success Center icon, you should be able to get through all of the walkthroughs. I will look into this with our Engineering team and let you know once the issue has been resolved, thanks for bringing this to our attention and apologies for the inconvenience! 

Best,

Nehita 

@Nehita I. Thanks for taking a look! Customer Success Center icon is fine, would just like to clear the walkthroughs. Appreciate your help and follow-up!

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