Hello, I am seeing an error when trying to add a co-owner to a notebook I created. Here’s how it looks:
I am new to amplitude, so there’s a chance I am missing something or its a permissions issue. I’d appreciate any help. Thanks!
Hello, I am seeing an error when trying to add a co-owner to a notebook I created. Here’s how it looks:
I am new to amplitude, so there’s a chance I am missing something or its a permissions issue. I’d appreciate any help. Thanks!
Hey
Ideally, if you are the owner of the notebook or the org admin, you should be able to modify its ownership.
Can you try again if the above conditions are met?
Hi
Yes i am the creator and owner of the given notebook. When i click “share” and try to add a co-owner, I run into the error in the screenshot.
Does the person you are trying to add have Amplitude account and access to your project?
I just tested this in our org and adding co-owners was working fine.
Thank you!
Hey
A project is the bucket or container which you set up before sending in events for a given app and perform analysis within. This is different than a Team Space.
Quoting the documentation, “ a project is a way to subdivide your Amplitude organization into distinct territories—for example, you might want to create individual projects for different products, or for different areas or sections of your app. It’s a useful way to keep related analyses grouped together.”
A user may have access permissions to all the projects created in your org or just one project. As Mikko rightly mentioned, as long as the user you are trying to share the ownership is in Amplitude and has access to the correct project to which any chart/dashboard/cohort belongs, there shouldn’t be any issue.
Usually, when you are trying to share something to a user who is not part of that project , Amplitude will display a message saying “ User X is not a member of the ABC project(s).”
The error message you are getting could be a one-off bug if all the above discussed conditions are check marked and you might need to raise a support ticket if this persists.
That shouldn’t be the issue I think.
As per the docs, a manager is able to “Transfer ownership of content they don’t own”
Hello
This case seems like it will require some additional troubleshooting. As such, let me connect with a Community moderator to help transfer this into a Support ticket that the Support team would be able to help with.
Thanks
Let me know what other info you need from me.
-Abdul
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. You can also create a Guest account below!
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. Want to sign up as a guest? Create a Community account.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.