I am writing to ask about an issue. Basically we are trying to create a funnel to filter out some users, we are adding country filter to exclude some users of a specific region. But the users from that specific region is also showing up in the results. This is a critical issue setting our work back need a quick resolution on this.
Best answer by Saish Redkar
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+10
Hi
For the funnel chart, filters applied via the Segmentation Module apply only to the first event.
So it could be the case the user signed up with country ≠ Pakistan, but started trial with country = Pakistan.
Also, the user profile shows the country property value resolved for the user’s latest event.
I would suggest doing some testing on these users by seeing their country property value on Sign Up event, Trial Started event and their latest event.
Hope this helps.
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