I’m a new user. Trying to do some funnel analysis but can’t understand the graffic.

This is my funnel configuration and the graffic result:

I’ve send 3 tests. They’re:

//first action - conversation

  amplitude.track(‘Criar Orçamento’, params)

  amplitude.track('Adicionar Metas', params)

  amplitude.track('Estratificar Categorias', params)

  amplitude.track('Salvar Orçamento', params)



//second action - drop-off

  amplitude.track(‘Criar Orçamento’, params)

  amplitude.track('Adicionar Metas', params)

  amplitude.track('Alterou Valores', params)



//third action - conversation

  amplitude.track(‘Criar Orçamento’, params)

  amplitude.track('Adicionar Metas', params)

  amplitude.track('Estratificar Categorias', params)

  amplitude.track('Alterou Valores', params)

  amplitude.track('Salvar Orçamento', params)

As you can see, i have 3 actions in my form.

2 of then are a conversation and 1 are a drop off

In the graffic you can see, 3/3 and 3/3 at the first 2 coluns, thats ok, I’ve do this two steps in all my three actions.

But, in the 3 step, we have 2/3 conversation and 1/3 drop off.

Here starts my questions: whats it means? In my actions i have, 2/3 actions using this optional step. If this column shows me this information, ok, but idk whats this column shows to me.

And, the hardest question is in the 4 step. It shows me:

for the blue column: 2/3 conversation + 0/0 drop off

for the green colum: 2/3 conversation + 1/3 drop off

I just can’t understand this because, in my case i have:
the funnel:

step 1 - step 2 (one of these) - step 3 (optional) - step 4

the actions:

First action: step 1 OK, step 2 OK, step 4 OK. → conversation

Second action: step 1 OK, step 2 OK, step 3 OK → drop off

Third action: step 1 OK, step 2 OK, step 3 OK, step 4 OK. → conversation

So, in the step 3(optional) i have 2/3 actions maded. (its ok in the graffic)
But, at the step 4 i have:

for the blue column: 2/3 conversation + 0/0 drop off

for the green colum: 2/3 conversation + 1/3 drop off
Why? In my tests i have 2 actions with optional step and 1 withou it. In the 2 actions with the optional step i have 1/2 conversations and 1/2 drop off, and, in the action withou the option step i have 1/1 conversations.
Why my step 4 in the graffic show me this 2 columns with this values? In my mind (i’m a software engineer), in the step 4 columns i need to have:

for the blue column: 1/2 conversation + 1/2 drop off

for the green colum: 1/1 conversation
This will show me all the funnel actions(3 in my case) and the results, spreded by the optional step pathings (used optional step ou not).

or something like that, maybe change the colors, idk.

I just can’t understand the graffic.
Hope you guys can understand my question. Thanks for all.