Track Use of Accessibility / Assistive Technology

  • 24 February 2022
  • 1 reply

Has anyone implemented a way to capture when assistive technologies / accessibility tools are active for a user? For example, a true/false or discrete value saved into a User Property? This would be to track if a user was utilizing a screen reader, speech navigation tool, voice over on a mobile device, zoom level change, etc.? In my case this is for a webpage application - so running in a browser - which I know limits what information is accessible.


Best answer by Saish Redkar 25 February 2022, 00:36

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Userlevel 7
Badge +10

Hey @JPursell 

Capturing these as an array user property might help.

e.g. You can define a user property like active_accessibility_tools

User A has active_accessibility_tools = [ “screen reader”, “speech navigation tool”]

User B has active_accessibility_tools = [ “screen reader”, “speech navigation tool”, “zoom level change”]