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Events appearing in user look-up but not in govern

  • 23 March 2021
  • 2 replies
  • 132 views

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Hello,

I have a very simple but big problem:

  • some of my events (example “Viewed Home Screen”) appear in the event stream of user look-up
  • but they do NOT appear in the list of events in the “Govern” section

As a consequence, I can’t create event segmentation charts based on these events, while Amplitude receives well the events. What can I do?

Thank you in advance!

Pol

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Best answer by tracy.guo 23 March 2021, 17:56

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2 replies

Userlevel 4
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Hi @pol! Looks like we have an existing support ticket open with you regarding this issue. We believe this is a bug and have reported it to our engineers. Please see our email response and we can continue our discussion there!

(PS. If you didn’t see our email, please check your spam folder)

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Hi Tracy, thank you very much for your answer! It was indeed in my spam folder :)

Thanks again!

Pol

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