Hi, I got a simple question here.
According to the definition, “Active user” refers to the user who occurs “active” event during the set time range, and “New user” refers to the user who logged an event first time during the set time range.
So, I got a question how “Active user” and “New user” is defined in each time interval.
For example, user A logged an “Sign Up” event first time on 3/1 and logged and “ViewProduct” event on 3/2. (both events are active)
If I make an Event segmentation chart of Any active event during 3/1~3/7(daily) and select “New user” on the segment module, only 1 event(“Sign Up”, 3/1) will be occurred on the chart, right?
Also, if I choose “Active User” on the segment module, only 1 event(“ViewProduct”, 3/2) will be occurred on the chart, right?
However, as there are no exclusive meaning in the definition of “Active user”, I’m not sure if the event which is triggered by “New User” will be occurred on the chart if I choose “Active user” on the segment module.
To wrap it up, I’m wondering whether ‘Active User” excludes “New user” on the segment module.
Happy to ask first time here. Thanks for reading!
Best answer by SheenaGreenView original