On Android, I decided to reset my app in a clean state by clearing all app data (through OS menu).
When I started the app again, Amplitude still logged events under the same user.
How is that possible and shouldn’t it be a totally new user from Amplitude perspective?
Edit: same behavior when reinstalling
Best answer by Saish Redkar
View original
+10
Hey
I’m not entirely sure what happens after clearing app data on a mobile device, but one of the reasons could be that the device_id is not getting wiped out. So Amplitude associates the events to the last known user if it sees the previous device_id as explained in here.
Let me know if I have interpreted your question correctly. Hope this helps.
Hey
Yes that’s what I meant.
I noticed the same behavior when uninstalling and installing the app though (in dev environment at least). Is that expected?
+7
Hi
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