Amplitude doesn't count revenue from Android

Kilyavi

Hi everyone! We have an issue with Revenue LTV.

We have our event “purchase” and it’s same as default revenue. With iOS users all goes good

Android users have same data (except $receipt) but this data ($price) doens’t count in Revenue LTV

We use Unity SDK.
Thanks for answers!

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Revenue Tracking

Accepted answers

belinda.chiu

Hi Kilyavi ! Welcome to the Amplitude Community :wave: I’m happy to help!

Only the revenue events with the $revenue property will appear in the Revenue LTV chart! See documentation here.

As such, you should ensure your client-side and server-side revenue events have a $revenue property. Without it, the Revenue LTV chart will be unable to display any results.

The [Amplitude] Revenue event by default does not come with the $revenue property. Only the [Amplitude] Revenue (Verified) and [Amplitude] Revenue (Unverified) events have this property. https://help.amplitude.com/hc/en-us/articles/115003116888#h_aeb19851-3c7c-46dd-b9dd-f8004059114e

I took a look at your screenshots to see that the Android events only have the [Amplitude] Revenue event but not the [Amplitude] Revenue (Verified/Unverified) event that iOS events do. Would you mind checking your instrumentation on the SDK to see if you have turned on revenue verification for Android events?

All comments

belinda.chiu

Hi Kilyavi ! Welcome to the Amplitude Community :wave: I’m happy to help!

Only the revenue events with the $revenue property will appear in the Revenue LTV chart! See documentation here.

As such, you should ensure your client-side and server-side revenue events have a $revenue property. Without it, the Revenue LTV chart will be unable to display any results.

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