Hello,
I’m experiencing an issue with Amplitude in a React Native app (Expo prebuild).
Context:
- SDK: @amplitude /analytics-react-native version 1.5.37
- Platform: iOS
- Affected device: iPhone 15
- OS version: iOS 26.2
- Initialization options:
serverZone: "EU"disableCookies: true
- Amplitude is initialized once at app startup.
Problem:
Events are correctly sent and visible in Amplitude:
- on my own iPhone,
- on the simulator,
- in development,
- in production,
- and via TestFlight on other devices.
However, on one specific device (iPhone 15 running iOS 26.2), no events are received at all in Amplitude, even though:
- the user actions that call
track() are definitely executed, - the app does not crash,
- there are no visible JS errors on the React Native side.
It looks like, on this device, events are not being uploaded or are failing silently.
Questions:
- Are there any known compatibility issues with iOS 26.2 or iPhone 15 for this SDK version?
- Is there a recommended way to enable native debug logs to diagnose upload failures?
- Are there any iOS privacy, network, or ATS-related settings that could block event delivery on specific devices only?
I can provide native logs if needed.
Thanks in advance for your help.
Best regards,
Youness