I tried to access my forum account today at https://community.amplitude.com/, but my password didn’t work.
I used the reset feature and was logged-in again, then I logged out and the password didn’t work, again.
I tried various password lengths, 99, 48, 16 chars, but none seem to work. I use a password manager to generate passwords automatically.
Could you look into this? My only solution to login to the forum at this time is to go through the “password reset” feature every time, not a good experience.
Maybe the length is limited, maybe some chars aren’t allowed.
Best answer by Amplitude AdminView original
I faced the same issue a month ago and had to reset the password frequently.
The issue is that I used my email address as username, instead of my username. I didn’t remember choosing a username, I believe it used my firstname by default. That’s the source of the confusion.