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Unable to opt-in to Data

  • 29 September 2022
  • 4 replies
  • 113 views
S

I am unable to opt-in to Amplitude data

When following instructions here:

https://help.amplitude.com/hc/en-us/articles/8487457579931-Opt-in-to-Amplitude-Data#opt-in-to-amplitude-data

and accessing data.eu.amplitude.com, I am redirected to analytics.eu.amplitude.com/ and unable to opt-in to Amplitude Data. 

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Best answer by Nehita I. 4 October 2022, 15:54

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4 replies

Nehita I.
Rank
Userlevel 3
Badge +5

Hi @Sebastian px ,

This is Nehita from Amplitude Support, thanks for writing in to the Community! 

I’m sorry to hear that you’re having trouble opting in to Amplitude Data, I will have a look into your account to investigate the issue and be in touch with you as soon as possible! 

Best,

Nehita 

S

Hi @Nehita I., thanks for looking into that! Let me know if you need more information from me. 

Best,

Sebastian 

Nehita I.
Rank
Userlevel 3
Badge +5

Hi @Sebastian px, I sent you an email directly as I had a follow-up question about your account, I look forward to hearing back from you! 

Best,

Nehita

S

Hi @Nehita I., I actually no longer hit these redirections and I have been able to opt-in to Data on the account. Thanks! 

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