Events appearing in user look-up but not in data (ex. govern)

  • 5 April 2022
  • 4 replies
  • 23 views

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Hello!
Recently, my developers and I ran into one important problem.

We cannot view events in the Data (ex. govern) section and, in particular, build charts and graphs in the control panel.

But at the same time, these events are successfully displayed in the User Look-Up.

What can I do?

Thank you in advance!


4 replies

Userlevel 6
Badge +8

Hello @NikitaAtmo,

 

My understanding is you have absolutely no access to Govern/Data. I have reported this bug and I will reach out once there is an update!

Kind Regards,
Denis

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Hello @NikitaAtmo,

 

My understanding is you have absolutely no access to Govern/Data. I have reported this bug and I will reach out once there is an update!

Kind Regards,
Denis

The question is a little different.

My development team added new events that are visible in the user look-up, but they are not in govern/data, and this is precisely what prevents plotting based on product requests.

Userlevel 6
Badge +8

Hi @NikitaAtmo ,

 

Would you be so kind as to send me your email address, Org ID and Project ID so I can see why the events are not appearing? Thank you.

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Hi @NikitaAtmo ,

 

Would you be so kind as to send me your email address, Org ID and Project ID so I can see why the events are not appearing? Thank you.

Sent in PM

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