Learn, ask questions, or help others with sending and extracting data with Amplitude.
Hi there, I recently started trialling Amplitude and have a major issue going on where all my users are merged into one ID, which means I cannot really use the data going into Amplitude. My app is coded using Flutter/Dart and I am receiving data into Amplitude via Rudderstack and all my users are displaying as one user…
hello. I am inquiring because UTM cannot be collected. It was developed to collect UTM from web SDK, so there are UTM items in user properties. The event property also has a utm property with the Amplitude official logo. There are duplicate UTM items in events and user properties. Is there an issue with UTM collection for…
Hi - i’ve been trying to understand amplitude hour of day - is it A. amplitude Hour of Day defined by UTC standard time zone? B . amplitude Hour of Day defined by our org’s default standard time zone (e.g., say our default is set to EST, then it’s EST) C. other? And if it’s B, where can we find our org’s default…
Hi all, We are building a web application which users normaly start using on their deskop device. At one point there is a mobile handover with a QR code so the user can easily add photos. Our application does not have a login so therefore we don’t set a user id and rely on the one generated by Amplitude. I was wondering…
I’m pushing synthetic events to Amplitude with a set of properties. For most events, these are then able to be used in the charts dropdown. For others, I’m only seeing User Properties in the dropdown on my charts, despite seeing the event properties present on the stream in User Look Up. Charts: User Stream (looks the same…
Currently, I would like to differentiate various user access environments using user properties provided by Amplitude. The user access environments I want to distinguish are as follows: * PC / Mobile / Tablet * For PC, whether it's Windows, Mac, or other * For Mobile and Tablet, whether it's Android, iOS, or other I've…
In the last 24 hours it seems I’ve stopped getting real time data - nothing is showing on “user lookup” or the realtime event stream. I am getting other data. I’ve searched through the posts here but can’t find anything with the exact same issue. I do not get any error messages, the charts are just empty.
Hi! I’ve been having some trouble with unsetting some duplicate user properties. I’ve used the unset() method in the Identify API to unset the properties in most instances, but for some reason, the property still appears in the user look-up for only one user in one of our projects. I’ve unset the property multiple times in…
Trying to sort WHERE to put the $revenue property. My product has multiple types of events being passed right now. Example: * Purchase completed (catch all) * New Subscriber * In-app purchase All of these could carry with it the $Revenue property, though I’m debating between using the catch all vs the specific property…
Greetings. Recently we decided to update Amplitude sdk version to 2 for our frontend. I followed the guide Amplitude provided for such cases and everything seems to work fine, except one thing: At the moment, for Macs, iPhones and other Apple devices deviceType property value is empty. We tried dozens of configurations and…
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