Learn, ask questions, or help others with sending and extracting data with Amplitude.
java.io.IOException: Could not create directory at /tmp/amplitude-identity/$default_instance<br /> at com.amplitude.id.utilities.FileUtilsKt.createDirectory(FileUtils.kt:9)<br /> at com.amplitude.id.FileIdentityStorage.<init>(FileIdentityStorage.kt:21)<br /> at…
For maybe 5% of our Android app users on an app using the Amplitude Android Kotlin SDK, the events are all coming in batched with incorrect client event times. This has been happening on all versions of the Android SDK for over a year and seems to be getting worse. Now, neither of my test devices will send events in real…
I’m seeing the following issues with the Shopify Amplitude app: * Blank screen in Shopify admin (console shows and App Bridge error) * Multiple users created in Amplitude with duplicate events * Only some event types are being fired (checkout events work, pageviews don’t) Happy to provide more details by private message.
I currently have a custom event set up to capture user log in through Auth0 using Amplitude’s HTTP API. When I inspect the event in Users and Sessions I can see that it captured standard user properties like user id, device id, country, ect. I was wondering if it’s possible for me to send any custom data with this event.…
When defining a custom session, is there an upper limit for how high the timeout can be? Our usecase: our mobile app is used heavily in the background because users are listening to audio, however the Amplitude default background timeout for mobile apps is 5 mins. Ideally, we’d like to be increasing this to something like…
As part of our migration away from Google Analytics to Amplitude as our primary tool for websites/ apps I'm doing some validation of marketing channel/ campaign data from UTM parameters. In our "utm_medium" parameter we have a value of "organic"; this has a value of 6,791 sessions in Amplitude for a particular time…
Hello there! I use last Amplitude SDK for Web @amplitude/analytics-browser@2.7.4. After initialization I want to use amplitude.getDeviceId() but it always returns undefined (getUserId(), getSessionId also return undefined). In amplitude personal area I see that device id is set. I am also able to set it manually…
Hi all, I’m looking for some best practice to track screen views. My goal is to create a funnel to understand how many people begin the onboarding on ScreenA and finish it to ScreenE, the drop off rate, and things like this. Should I simply log a “screen_view” event and then add some property like “name → ScreenA”? Would I…
Hello, We’d like to pass date-type user properties but curious if we’d be able to properly filter on them in amplitude charts. They’ll be in the format YYYY-MM-DD.
I’ve tried so hard to find a clear answer to this, but I keep finding paragraphs and paragraphs of “maybe.” If I use a very basic Amplitude setup - just the JavaScript code snippet on a website, tracking user signups, using an ID for users and nothing else, do I need a GDPR cookie banner? We are a US company, with…
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