Learn, ask questions, or help others with sending and extracting data with Amplitude.
Hello everyone, I’m honestly losing my mind and could really use some help. I’m setting up Google Ads (Event Stream), but I keep running into an error during the “Test Connection” step. The error message is: io.grpc.StatusRuntimeException: UNAVAILABLE: Credentials failed to obtain metadata. I’ve double-checked my JSON key…
Hi, We are using Amplitude Browser SDK v2.11.6, and we’ve noticed that the "trial_confirmed" event is missing for approximately 10% of our users. What We’ve Checked: * We cross-referenced user IDs with Stripe and Braze data, confirming that these users successfully activated their trial. * Other events before…
Hi, Over the last couple of days we’ve been encountering a problem with an existing production system which searches for Amplitude records by Amplitude ID using the User Search API. e.g: amplitude.com/api/2/usersearch?user=foo We’re consistently seeing no records returned by the API when we’ve verified that an Amplitude…
Resetting password does not help. Seems crazy there is no self-serve way to get this.
I have hooked my UI (React) with amplitude to track user events. The out-of-the-box metrics are great. Is it possible to start tracking the first event a user takes after logging in for each session, like the first page visited of something like that? Is it possible to do this on the amplitude dashbord or do I need to do…
Hi team, Trying to connect to Amplitude via the app in Shopify. The setup doc shows you can choose Shopify but it can’t be chosen as a 3rd Party Tool in the Project. Which SDK/API details should be used instead?
Hi there, we’re currently tracking data on Amplitude just using sGTM. However, we’d like to enable session replays but I cannot understand how to do that with sGTM tag created by Amplitude. So far I just saw the possibility with GTM web version.
Hello! I would like to know what different options does Amplitude offer on how to access resources located in private networks (in our case would be the database). We usually access those resources via a VPN. Which options do they offer for this cases?
The definition of Saved segment is quite limited, for example it is not possible to: * Exclude users who performed an action * Filter events based on their parameters (and not just the event name) Is there any workaround? Thanks
Hello, I am getting duplicate page events when navigating on my wordpress website (doesn’t happen on page load). Interestingly these events seem to come from separate libraries amplitude-ts-sdk-script/2.11.12 amplitude-ts-script/2.11.12 I am managing my own session_id, device_id and user_id internally, but I want to use…
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