Learn, ask questions, or help others with sending and extracting data with Amplitude.
Hi there Amplitude Community! When using Amplitude Web SDKs, it is possible that some users’ events are not ingested into Amplitude due to ad blockers. Currently, we are not able to estimate the percentage of events that do not get ingested as we do not have the data to support it. While we do not offer official support…
Hello, I’m trying to specify the platform field when triggering a logEvent, but thanks to the post below I found out that for the JS SDK the “platform” field always stays as “Web”, so, is there a way to manually change this? I tried using something like: amplitude.options.platform = “Android” Before logging the event, but…
We've had a lot of challenges making guides work. We have about 10 guides that are limited to 1 screen each (in our app). The guides are triggered by the page they are on, and targeted by user properties which we set from our app. So it is possible for a user to take an action in our app, that updates a user property in…
Hi, I set integration between Amplitude and Appsflyer(V1) - I see that integration is active but when I'm trying to check this integration in Amplitude section “Connect AppsFlyer” on the second step I see “Listening..” and nothing happend. Does this second step show any activity only if I begin sending events from…
Session replay seems to be causing a lower pagespeed score and I'd like not to load it at all. I have Amplitude code in the head of my webflow sites (with defer) but I don't seem to have found the right way to get session replay not to load. I'm using the free version now, if that matters.
I want to be able to identify and track the users that are hitting a specific page (feature) that is limited by our product tiering in our multi-tenant SaaS app. Our customer businesses have their own segmented dashboard based on the subdomain of the app url (somebusiness.ourapp.com), and I have figured out how to capture…
Hi there, I'm trying to integrate the surveys for react native feature to our app. I've followed the guide and I verify the plugin is "booted" correctly (right user id and device id) but when opening a link, while the linking handlers are correctly triggered, the call to handleURL is returning false - I've verified the url…
Hey folks, my application is consistently receiving this error from customers who are using mobile browsers using the AppleWebkit engine - almost exclusively Safari Mobile UI UnknownError: Database deleted by request of the user I’ve tried to reproduce the error by using the app on Safari Mobile view and also using the…
Though we have enabled locationlistening in amplitude configuration and we having lat, long in our app by location permission. Still amplitude is capturing wrong City. Android SDK issue
I see a lot of other people have issues with this too. I'm seeing the last time my report updated was on October 30th and I can't seem to refresh it at all. I'm trying to monitor how my brand appears on LLMs and how to make my report more dynamic but it's been frozen. Any advice?
Hi We are passing our own amp_user_id with our sendgrid events, but adding email to custom_args does not get picked up or mapped to the user. All other custom_args values appear in the event props except email for user in org_users: custom_args = { "email": user['email'], "org_id": org['org_id'], "org_name":…
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